Carlton Motorcars Inc.

Mercedes me connect in Greenville, SC

This latest technology from Mercedes-Benz, Mercedes me connect, puts you at the center of it all, providing a link between you and your vehicle. This suite of features provides remote access, allowing you to monitor your vehicle and take action when needed. Prepare for a trip using Remote Start or enjoy peace of mind with Vehicle Tracker and Valet Protect. Services include:

  • Remote Start and Lock/Unlock
  • Sending an address to your in-vehicle navigation
  • Vehicle data such as mileage, fuel level, tire pressure and more
  • Vehicle monitoring features
  • Smart home integration

Assistance features also provide a satisfying Mercedes-Benz ownership experience. These state-of-the-art technologies keep you safe inside your vehicle and informed if you're not. Services include:

  • Maintenance management
  • Breakdown management
  • Accident recovery
  • Telediagnostics for improved servicing
  • 24/7 emergency call services*

The Mercedes me connect app also offers Concierge, your personal assistant who can help with reservations, tickets, travel arrangements and more. Services include:

  • 24/7 Mercedes-Benz Concierge Service^
  • Agent-guided route assistance^
  • Agent-assisted POI download^
  • Assistance via the in-vehicle call button**

With these entertainment features, you can stay connected on the road. Mercedes me connect provides in-car WiFi and TuneIn® Radio, which offers thousands of stations, playlists and podcasts.

Frequently Asked Questions

How do I get Mercedes me connect?

In order to become a Mercedes me connect user, you must own a model year 2019 or newer Mercedes-Benz vehicle. We also recommend downloading the Mercedes me connect app to utilize many of its features.

How do I activate my Mercedes me connect services?

Your Mercedes me connect services need to be activated in person by an authorized dealer, and it can be done during the purchasing process or by bringing your vehicle in at any point after. We will need proof of identity, your email address and a copy of your vehicle's registration. You must then accept the Terms of Use, which can be accessed within the Mercedes me connect Portal.

What is the difference between mbrace and Mercedes me connect?

While they are similar, mbrace is available on most model year 2018 and earlier vehicles, while Mercedes me connect is available on 2019 and newer vehicles.

Do I need Mercedes me connect to have a Mercedes me account?

No, Mercedes me is free for everyone, regardless of your vehicles capabilities. Mercedes me connect allows access to additional features.

Want to learn more about the Mercedes me connect features? Contact us today or stop by our dealership at 2446 Laurens Rd, Greenville, SC 29607. We look forward to serving our customers near Spartanburg, Anderson and the Upstate.

*Emergency call services are standard for 10 years

^Requires a COMAND system with navigation, which is optional on some model lines

**Assistance via the i-button or ?me? button is standard for 10 years